EXECUTIVE ASSISTANT
at Keri
Full-Time Independent Contractor
Remote, Philippines
Working hours
9:00 AM - 5:00 PM Eastern Standard Time
Benefits
Paid time off
Work from home
Internet Reimbursement
Job Description
Keri Virtual Assistants is seeking an Executive Assistant to support a patient-centered clinic focused on holistic wellness. This role requires experience in medical administration and proficiency in GoHighLevel, ChatGPT, and Google Workspace.
Responsibilities include managing emails, scheduling, and administrative tasks while ensuring smooth clinic operations. You'll oversee project updates, coordinate travel, and maintain seamless client communication.
We're looking for proactive, independent professionals who provide regular task updates and thrive in a fast-paced environment. If you value reliability, innovation, and exceptional support, this role is for you.
Key Responsibilities
GoHighLevel Tasks - Manage and maintain GoHighLevel (GHL) workflows and automations, ensuring marketing pipelines are organized for effective lead and patient tracking while keeping patient data updated and monitored.
Data Entry and Handling - Accurately enter and update patient records and clinic data while ensuring strict compliance with confidentiality and HIPAA regulations.
Appointment Setting - Schedule patient appointments, coordinate calendars, and send reminders and follow-ups to ensure smooth patient communication.
Marketing Pipeline Organization - Support marketing efforts by maintaining structured sales and marketing pipelines while collaborating with the team to identify optimization opportunities.
Payment Tracking & Invoice Management - Monitor and track payments from patients and third-party vendors, draft and send invoices, and professionally follow up on outstanding payments to ensure timely collection.
Administrative Support - Assist in daily tasks to maintain smooth clinic operations, leveraging ChatGPT for drafting emails, content, and patient communication, while utilizing Google Workspace for seamless collaboration and task management.
These duties may vary depending on the specific needs of clients and projects
What we look for
EXPERIENCE – At least 1 year as a Virtual Assistant. Prior administrative experience is required.
ENGLISH PROFICIENCY – Must read and write English fluently and respond quickly and professionally to clients.
RESILIENCY – Thrives in fast-paced environments, stays responsive, and adapts to changing needs.
INITIATIVE – Proactively updates clients on task progress, learns independently, and takes ownership of responsibilities.
INTEGRITY – Works with minimal supervision while maintaining professionalism and accountability.
MULTITASKING – Strong time management skills with the ability to handle multiple priorities effectively.
EDUCATION – At least two years of college education is required.
CORE VALUES – Candidates should embody Keri’s Keri-can-do attitude and align with our values:
TECHNICAL PROFICIENCY –
GoHighLevel (GHL) – Workflow and automation management.
ChatGPT and AI Tools – Content generation and automation.
Google Workspace – Docs, Sheets, Calendar, and efficient collaboration.
Medical Knowledge – Familiarity with medical terminology and administrative processes; knowledge of HIPAA compliance is a plus.
Nice to have
At least 12 months of Medical/Healthcare Virtual Assistant experience.
Familiarity with the following tools:
Canva
Adobe Acrobat
Go High Level or Hubspot (CRM platforms)
Google Workspace (Gmail, Calendar, Voice, Gmeet)
Microsoft Office (Word, Excel, Power Point)
Calendly
ChatGPT
Prior project management experience.
Medical-related experience or knowledge (Alternative, holistic, functional medicine/treatments).
Compensation
