Virtual Assistant – Admin Support
At Keri
Part-Time | Remote (Philippines) | Independent Contractor
Benefits
Paid Time Off
Work from Home
Internet Reimbursement
About the Role
Keri Virtual Assistants is looking for a proactive, detail-oriented Virtual Assistant to support a queer-inclusive counseling and therapy practice.
This part-time role includes inbox and calendar management, client scheduling, administrative support, and personal assistant tasks that keep daily operations flowing.
We are especially seeking candidates who identify as LGBTQIA+ and are passionate about affirming, inclusive care. We value individuals who are like-minded, embrace queer culture, and are committed to supporting diverse communities.
If you’re organized, compassionate, and thrive in a supportive environment, we’d love to hear from you.
Key Responsibilities
Inbox and Calendar Management – Manage emails in the admin inbox and forwarded/cc’d emails sent to the VA’s account. Schedule meetings via Google Meet or in-person after confirming time and location preferences with team members. Send reminders, handle follow-ups, and manage client session scheduling.
Billing & Documentation Support – Track session payments, prepare simple invoices, and organize digital files securely. Ensure clinicians have signed notes prior to claim submission (evaluations are handled by clinical leads and the director; the VA confirms notes exist and are signed). Submit simple insurance claims and track submissions and payments in collaboration with the Office Manager.
Compliance Support – Monitor deadlines for reports, license renewals, and required paperwork, and flag upcoming requirements.
Client Communication – (If requested, not included at this time) Share updates, confirm appointments, and relay non-clinical information with professionalism and care.
General Admin Tasks – Perform data entry, organize files, update spreadsheets, and maintain accurate records. Submit payroll through Gusto by cross-referencing timesheets and ensuring staff have notes for each session listed.
Personal Assistant Support – Book reservations, coordinate errands, schedule doctor appointments, and assist with day-to-day personal tasks as requested.
What We Look For
2+ years of experience in virtual assistance, administration, or operations
Strong attention to detail and ability to manage time-sensitive tasks
Proficient in Microsoft Office or Google Workspace, including Excel/Sheets for filtering, formulas, and data entry
Excellent written and verbal communication skills
Clear and proactive communication with internal teams and clients
Organized, self-motivated, and comfortable using tech tools
Comfortable starting part-time, with flexibility to expand based on client needs
Nice to Have
You’re familiar with Canva for creating simple static posts or light editing
You’ve supported professionals in counseling, therapy, or healthcare settings
You have experience managing confidential client records with sensitivity
You’re comfortable with scheduling software (e.g., Google Calendar, Calendly, etc.)
You bring warmth, empathy, and cultural competence when working with diverse communities
You have a passion for supporting the queer community and creating affirming spaces
Compensation
$4 - $5 per hour
$25 internet stipend
Paid Time Off
